How To Choose A Plumber

Are you looking for  Eastern suburbs plumbing ? Well, you want to be sure you hire a professional who does a terrific job. The team at Rose Bay Plumbing goes out of our way to exceed customer expectations. 

However, we know not everyone in our trade has the same strong ethics. As such, we’ve pulled together this handy vetting list that we hope will guide you. So if you’re worried about how to find the right plumber, don’t be. This quick list should mean you get the right team for the job every time. Of course, it goes without saying; we genuinely hope that’s us! 

Professionalism counts 

They say a tidy desk is a sign of a tidy mind. In our trade, we like to think a clean and organised workspace is a sign of a professional taking pride in their work. That is certainly the case here at Rose Bay Plumbing. We respect your home or workplace and treat it as if it were our own. 

We understand a plumbing problem can be pretty dramatic, and we do everything we can to contain the situation and reduce the anxiety. We attend to your call-out in uniform, not an old pair of shorts and torn singlet top. When we confirm we will arrive by a particular time, that’s precisely what we do. We set high standards and work hard to exceed them day in and day out. 

Positive plumbing customer reviews are crucial 

A plumbing service’s client testimonials are king (at least, they are when they are positive!). As service providers, we live and die by the sword. Indeed, you can’t operate as a local plumber in the Eastern suburbs for 40+ years unless you consistently do a great job. 

Read what our customers have to say about us, and you’ll see we’re professionals through and through. If you’re checking out other plumbing companies, ensure the reviews are all legitimate and authentic. Every single praise we receive has come from a bona fide delighted client! 

Are they emergency plumbers? 

When something dramatic happens to your pipes, drains, toilets, gas or hot water system in the middle of the night, you want to rely on emergency plumbing. 

It’s one thing to be able to handle general plumbing problems between 9 am - 5 pm Mondays to Fridays. However, providing a full-scale 24-hour emergency plumbing service at any hour of the day is an entirely different beast. 

With Rose Bay Plumbing, you don’t have to worry. Our team is available during all hours, day or night, and we’re ready to respond swiftly to your situation. 

You want an accredited and fully-licensed plumber 

This may seem self-explanatory, but don’t assume that every tradesperson operating is fully qualified, accredited and certified. On the contrary! Unfortunately for our industry, shady individuals persist, although they’re not as prevalent as they once were. 

A good-looking website or even a reliable word-of-mouth recommendation does not guarantee that you’re dealing with someone fully qualified for the job. Don’t be afraid to ask; certainly don’t hesitate to ask for evidence. Rose Bay is a licensed plumber and a member of the Master Plumbers Association, Australia’s governing industry body. Moreover, we offer a 100% plumbing guarantee on all our work. 

We can certainly provide you with all the necessary documentation you require if that is helpful! 

Experience across all plumbing services 

Are you considering a local plumber with great experience across the board? No matter your plumbing problem, you need a professional who can competently manage anything from gas plumbing or leaking tap repairs to a water filter installation. Why? Because someone with great all-around experience can handle anything and everything. They will attend your call-out with a knowing eye that can detect other potential plumbing issues. 

Insurance is important 

Again, it’s not wise to assume that someone who says they’re a plumber is also comprehensively insured. Unfortunately, some cowboys like to ride by the seat of their pants. That’s a risk for them; however, it is also a risk for you. If they’re reckless enough to practice without public liability, we question their level of expertise in the first place. Should their work lead to further damage, you will end up the one out of pocket, not them. 

We’re excellent plumbers, but we’re not bulletproof, and as such, we wouldn’t dream of starting a workday without fully comprehensive insurance. Touch base with our team if you would like to get hold of evidence of cover, we’re more than happy to oblige! 

Cost transparency is key 

Oh, this one is a biggy! This issue doesn’t just pertain to the plumbing industry; it’s a life lesson. Unless the quote is in writing and signed off, nobody has a leg to stand on should things not work out as ‘agreed’. We submit all our costs in writing before we undertake any work. 

There is no hard-to-read fine print, no caveats and no qualifying. If there is the slightest chance the job might end up billing higher than anticipated, you receive notification - in writing and before the work gets underway. In short, forget surprises with Rose Bay Plumbing. 

Contact your Eastern suburbs plumbers today

Have we helped you figure out how to choose a plumber? We certainly hope we’ve reassured you of our standards and level of experience. We don’t hesitate to say that the right plumber for you is here in our team! So why not call us today for a no-cost, no-obligation chat and see how we can help?